Recover password without card

schihanischihani Posts: 2Member
edited October 2014 in Ask The Community
Hi Admin, Hi everybody,

i just finished applying for Payoneer card, but i cant access my account, may be i did an error in my password, now i want to reset it, but i am asked to enter the 4 digits of my card i didn't receive yet, please help me with the following :

1- can i reset my password without 4 digits of my card / bank account, using mail or phone number for example ?

2- i want to check the expedition adresse, is there any way to do that ?

Thank you :smile:

Comments

  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭
    You'll need to wait until the card arrives in the mail before you can activate it. In the meantime, you can confirm your address by contacting us: https://payoneer.custhelp.com/
    Nissim
    Director of Community at Payoneer
  • schihanischihani Posts: 2Member
    :) thank you NIssim,
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