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which is the "trace audit number" found in the "cardholder statement of diputed item"

vanyastudio
vanyastudio Member Posts: 4
Hi,
I had a problem with an ATM. Now I need to fill the "cardholder statement of diputed item" and send it to payoneer so the problem will be resolved... My question is which is the "trace audit number" ?! Is the number of transcation in my payoneer account or? Please respond asap because I didn't got a response from customer care yet...

Thanks alot

Comments

  • vanyastudio
    vanyastudio Member Posts: 4
    so I found out, trace audit number it's the same with the refference number, the transaction number in your payoneer account ...