Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Online Shopping Refunds? I have two pending trasactions

DanielCampos
DanielCampos Member Posts: 3 ✭
in Ask The Community
Hi,

I need some help here, i was buying some clothing in 2 different online stores this weekend but they cancelled the orders because the items become out of stock (i was buying clearance products), and both stores sent me an email telling me that my money will refund between 2 to 5 business days.

I'm writing because i'm a little bit worried about this refunds. I really need that money and the only thing i've been seeing this 2 days are pending transactions n' i'm a scared about it because i really worked those 180$ from fiverr... :'(

Hope you can help me here, at least give me some hope here!

Thanks a lot i'll be waiting your answer!
Daniel J. Campos Lozada / Professional Illustrator

Answers

  • Nissim
    Nissim Administrator Posts: 3,602 ✭✭✭✭✭✭✭
    If the charges are pending authorization, they would expire in up to 7 business days (from the date of purchase).

    We cannot manually remove these pending charges, as it is against online payment regulations. Once the charges expires, the funds will be released back to your available balance.

Categories