Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
Non-existing support

Nikola_M
Member Posts: 3 ✭
I have applied for Payoneer card on 10/17/2014, almost a month ago but nothing happened yet.
I have contacted the support five days to see what is going on but got no response so far.
Is it possible that a company like Payoneer can allow itself to treat the client this way? A client that will pay for your services in the future?!
So, bottom line is, will I ever get my card (or at least a response) or should I turn to some other payment processor?
Sorry for the tone, but I'm using different services online for over a decade and never had such situation (almost Kafkian one).
(My ref number: 7725895, My support ref number: 141109-001140)
I have contacted the support five days to see what is going on but got no response so far.
Is it possible that a company like Payoneer can allow itself to treat the client this way? A client that will pay for your services in the future?!
So, bottom line is, will I ever get my card (or at least a response) or should I turn to some other payment processor?
Sorry for the tone, but I'm using different services online for over a decade and never had such situation (almost Kafkian one).
(My ref number: 7725895, My support ref number: 141109-001140)
0
Best Answer
-
Hi Nikola - I am sorry to hear that your application is taking longer than usual to be reviewed. I unfortunately do not have access to assist with such issues, however I will make sure that a representative from our support department contact you within 24 hours to resolve this issue.6
Answers
-
Two days and no response... It's not like expected anything else.0
-
Thanks Nissim0
-
@Nikola_M Try To call this number from Skype or from your cell. It is toll free number without any cost Payoneer : 80078181090

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups