Non-existing support

Nikola_M

I have applied for Payoneer card on 10/17/2014, almost a month ago but nothing happened yet.

I have contacted the support five days to see what is going on but got no response so far.

Is it possible that a company like Payoneer can allow itself to treat the client this way? A client that will pay for your services in the future?!

So, bottom line is, will I ever get my card (or at least a response) or should I turn to some other payment processor?

Sorry for the tone, but I'm using different services online for over a decade and never had such situation (almost Kafkian one).

(My ref number: 7725895, My support ref number: 141109-001140)

Nissim

Hi Nikola - I am sorry to hear that your application is taking longer than usual to be reviewed. I unfortunately do not have access to assist with such issues, however I will make sure that a representative from our support department contact you within 24 hours to resolve this issue.

Nikola_M

Two days and no response... It's not like expected anything else.

Nikola_M

Thanks Nissim

NafeesKhabir

@Nikola_M Try To call this number from Skype or from your cell. It is toll free number without any cost Payoneer : 8007818109