Security: a virtual card for the Internet payments and a savings account

miha

I want to use my Payoneer account for the online payments, but I am concerned about the security of using the main card for that.

Ideally I'd like to be able to create a virtual card / subaccount and use it for one or more payments. This way if that card gets compromised I don't lose more than what I've transferred to it.

I actualy believe that this feature exists already. It's just not clear which partners support it. Could you please clarify? Is there any way for me to enable it for my account? I'd like to use your services even more and obviously pay for that, could you please help me?


Anyway, a similar suggestion would be a savings sub-account with no card attached where you can store the funds you don't want to lose in case someone steals your card/pin. Then you can transfer the funds between this account and the physical card or a virtual card on demand.

Please clarify if this is going to be impemented. If not, what is the best way for me to make sure my funds are safe? Should I order another card which will never be used in the ATMs/POS and just keep some funds there?

Thanks

Nissim

We do issue virtual cards, however as you mentioned they are used only as payroll solutions for specific companies that choose to use them. It is not currently something that can be used as a general payment method.

I'll make sure to update here on the forum if this changes in the future.

Nissim

Financial security for our account holders is a top priority of ours, and we have many systems and technologies in use to avoid any unauthorized charges on your Payoneer card. In the event that an unauthorized charge occurs, we will work with you to have the charge is disputed and funds returned.

We currently do not support the use of virtual cards for the purpose you described in your post, but I will certainly pass your suggestion along. We are working on many new services and updates for the future that will continue to improve your payment experience and security.

Note that your Payoneer card has a daily usage limit of $2,500 in purchases and $2,500 in cash withdrawals. In addition, only $10,000 is available on the card at any given time, and the remaining funds are kept on your Payoneer account.

miha

Nissim, thank you for your reply.

I was pretty sure that the Virtual Payoneer cards exist, it's just those are available for a limited set of partners, and not to most of the users.

Anyway, regarding the security. Say, Jack has a house, and god forbid, that house gets robbed. Which sounds like a better option? To have the Police work with him and do the 'disputes' thing, or have the house protected & secured in the first place, so there's way less chance that'll happen at all?

I'd say the first option will take some time and, let's be realistic, there's no guarantee the property will be ever returned. It is always better to prevent the issues rather than having to deal with consequences. Do you agree?

I am truly interested in using the service and I'd like to know / be notified if it's ever going to be implemented.

Thanks