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EUR Payment service and Alamy.

SPhoto
SPhoto Member Posts: 2 ✭
in Ask The Community
Hello,
I started to use your EUR payment service and card to receive payment for example from Alamy.
When I asked before receiving this card your support sad that Alamy is in list of approved companies and send me link with this list.
After some time at last I want to check this card and I order payment from Alamy. When this payment come to my accout I see that it's waiting approval status. I send all confirmation that your support asked for this payment but after one week waiting time it's still waiting approval status.
If Alamy is approved and I don't do anything forbidden in your system so why so much waiting time?

Comments

  • Nissim
    Nissim Administrator Posts: 3,602 ✭✭✭✭✭✭✭
    Thanks for visiting our forum, and for using our EUR Payment Service!

    If this is your first payment from a new company, it may simply require additional review. Once reviewed and funded, future payments will be processed without delay.

    You will receive an e-mail with updates as soon as the payment is processed.
  • SPhoto
    SPhoto Member Posts: 2 ✭
    Yes it's first payment. Good that future payments will be faster.
    Thank you.

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