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Could you please tell me how to get a new PIN code?


Recently I've got my replacement card and activated it from my online account. There was no option of setting a new PIN code during activation of that replacement card.

Also, I forgot my PIN code of previous one. Now I want to change the PIN code to use this replacement card in ATM. I tried to change PIN several times from my account but coudn't change it. Could you please tell me how to get a new PIN code?

Kind regards,
Md Sakhawat Hosen Chowdhury


  • Nissim
    Nissim Administrator Posts: 3,602 ✭✭✭✭✭✭✭
    During the activation process of the replacement card, you would have been asked to select a 4-digit PIN. This is your PIN, for making ATM and debit transactions.

    If you've forgotten your PIN, you can only reset it by contacting our customer support department directly: