UNLINK AND LINK ANOTHER PAYONEER CARD

FreeativeFreeative Posts: 1Member
Hi,
Have a nice day.
I want to unlink my payoneer card from my envato account in order to link another card for transfering my payment to it .
but whenever i want to link the other card I confront this problem [See pictures] .
PS : i was asked envato to unlink it and they do but it still the same problem and they said for me to contact you . Please I NEED UR HELP ASAP :( .

Thanks
Best Regards,

Comments

  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭
    You need to contact our customer support department: https://payoneer.custhelp.com/

    They will be able to release your Envato funding source from your account, so that you can return to Envato and associate it with a new Payoneer account.
    Nissim
    Director of Community at Payoneer
  • JuniorBDJuniorBD Posts: 81Member ✭✭
    Nissim said:
    You need to contact our customer support department: https://payoneer.custhelp.com/

    They will be able to release your Envato funding source from your account, so that you can return to Envato and associate it with a new Payoneer account.
    What should be the correct topic for contact your support team ???
    I didn't received any reply from your team from long time. 
    Best Regards,
    Abdul Halim Jr.
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