Need Help ! Romi or Nissim, Take a Look Please !

filip_pinefilip_pine Posts: 23Member ✭✭
Hello, i would like to know what happend with the European card that has been shipped to me... i mean... i already receive my Card, the first one that everybody receive when they apply... but now i got a message on my payoneer account saying that my Card is estimated to arrive between 14 Nov and 27 Nov. I guess this is  the New European Card ( EU Payment Service ) .

Well, it has been more than a week and i still not receive anything... i have send 2 email´s to customer support, but it seem´s they are too busy or i dont know, cuz i did not receive any answer.

Romi or Nissim, can u please give me a little bit of help here ?

Reference Number: 141130-002205


Thank you in advanced

Comments

  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭
    I will check to make sure a customer support representative gets back to you with additional information.
    Nissim
    Director of Community at Payoneer
  • filip_pinefilip_pine Posts: 23Member ✭✭
    more than 6 days and still no answer Nissim ... :(((
  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭
    I was not able to find that reference number. Can you provide me with the exact e-mail of your Payoneer account?
    Nissim
    Director of Community at Payoneer
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