How to reissue expired card when I don't have it anymore?

XkateXkate Member Posts: 6
I last used payoneer in 2012 and since then no longer have the card that came with it. I've been notified the card has expired and they will reissue a new one for free however they need the original card number which I don't have.

I keep missing their online help as I am in the uk.

Can anyone help with this?

Additionally I see that the option to transfer to a bank account has now been added. How do I get this once there is money in my payoneer?

Thanks

Comments

  • NissimNissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭
    You will not be required to confirm your expired card number in order to receive a new card. I would suggest sending us an e-mail, or catching Live Chat when it's available, so our support team can assist you with receiving a new card.

    Once you receive the new card, you can add a bank account to Payoneer and withdraw funds from Payoneer to your bank. This is available in the UK - you can read more about it here: http://www.payoneer.com/WithdrawToBank.aspx
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