Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
Please Active My Card (Support misunderstood my massage!!)

KamalPixi
Member Posts: 8 ✭
Hello Support,
Pls Help Me!!!
I just sent a massage to payoneer support center, just to know that what will happen if i see any transaction that i did not make? I just wanted to know, though this is not happened to me at all.
But support Blocked my Card!!! with out reading my massage details!!!
My Massage to Support:
Dear Support,
I see a transaction that i didn't make!
Though this situation is not happened to me right now!
I just want to know that if it happens in the future, then what I've to do? or will i get my money back? or what's the result will be?
Pls let me know details about this.
Thank You,
Support Replied to me:
It seems that your card has been compromised. We have blocked your card to prevent any future unauthorized transactions. In blocking your card, all additional features to transfer funds out of your Payoneer Account will also be temporarily disabled. You will be able to regain access to these features once you receive and activate your new card.
Pls Help Me!!!
I just sent a massage to payoneer support center, just to know that what will happen if i see any transaction that i did not make? I just wanted to know, though this is not happened to me at all.
But support Blocked my Card!!! with out reading my massage details!!!
My Massage to Support:
Dear Support,
I see a transaction that i didn't make!
Though this situation is not happened to me right now!
I just want to know that if it happens in the future, then what I've to do? or will i get my money back? or what's the result will be?
Pls let me know details about this.
Thank You,
Support Replied to me:
It seems that your card has been compromised. We have blocked your card to prevent any future unauthorized transactions. In blocking your card, all additional features to transfer funds out of your Payoneer Account will also be temporarily disabled. You will be able to regain access to these features once you receive and activate your new card.
0
Comments
-
After a Successful Verification Payoneer Unlocked My Card! I say Thank You Payoneer. Payoneer Support response is Very fast, and friendly.
Now I'm Happy! :)1

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups