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Can't tell if I'm approved or not anyore

pushlove Member Posts: 1
When I first got approved for my Payoneer card and was waiting for it to arrive by mail I also applied for the U.S. Payment Service and was approved after sending my I.D. but since the card has arrived I don't see anything on my account showing I am still approved for the service. There used to be info on how to write companies for payment. All of that is gone. So what area can I go to in my account to write for a payment from a Company? Also I have written and written about this with no answer... your customer service is not so good.