Pain With Private Payment
confusing and complicatedI was very exited when I found out about Payoneer site and options. I apply for Payoneer card and after an interview I was accepted and few weeks later I got my MC Payoneer card. So far so good. I cancel my Paypal as it was becoming pain in the butt and was hoping that Payoneer is the perfect solution for my situation.
Canadian living in Costa Rica for 25 years, that is now traveling and enjoying life. Occasionally receiving private payment for some of the work I did for various private people mostly Internet related - like I website creation, domain renewals, hosting etc.
Today one of my client was trying to pay me (load my card) $520 and I got shocked when she send me this message:
"went to this site, your e-mail and card number register, I try to continue and it flashes: "PRIVATE LOADS ARE NOT SUPPORTED FOR THIS CARD" what should I do????????????????"
Then few seconds later:
"So, I did just your card number, exactly as they show and this is what flashes up:
Oops.. Maximum field length of 16 for payoneer card number was exceeded."
I then got hold of support via chat and talk to Andy. He informed me that max private load is $300 per month. Plus each load is accepted only after accounting department approve it and that is based on personal judgment.
Ok, then. I told her then to try to make payment for only $300 and see if that will work.
It worked, and she got this email from Payoneer:
Your request has been received.
We will let you know when the payment is approved. Once approved, the payment will be loaded to the requested Payoneer card within 2 business days. Both you and the cardholder will be notified by e-mail."
So please Payoneer as you can see this is not the most friendly experience..
I did not expect that private load is such a pain
I didn't know that my clients or friends can load only $300 per month
I didn't know that it takes 2 working days to approve card load every time someone make a payment to my card. (now I am in trouble, because my client paid on the last possible day I give here 27.8 and her domain expires on that day as well. I have no other credit card to pay my registrar and have to wait extra 2 days before the funds will be accepted and then use my Payoneer card to pay for the domain renewal and hope it will still be available. WHAT a MESS - I never counted with the 2 days waiting)).
Payoneer has incredible potential and definitely the need is there, the concept is great, but what can be done so it's not a such hassle?
I am big fan of yours and recommending to everyone I know, but will have to wait with further recommendations.
Editing note: I just went trough my email that I received from Payoneer at found this:
"Private Load Service
Now that your Payoneer account has been approved, anyone may load your card by visiting https://load.payonee...oadToPage.aspx. New accounts have a temporary private load limit of $300. To increase this limit, simply receive payments from any of our official partners or using our US Payment Service"
Now what? I am not planing to receive from any of the official partners or using the US Payment for now.How do I get my limit incresed. ($300 per month is kind of low