Balance Not Updated

kaisuskaisus Member Posts: 16
edited August 2012 in Ask The Community
Hi

today i recived three load in my payoneer card 13 and 29 and 30$

the balance was 8$ and become 49$ ==>that mean that 57$ only counted or 13+29+30-8=80$

The balance dosen't counted the last transaction of 30$

Please review my problem

Best regards

Fethi Lakhal

Comments

  • DavidDavid Member Posts: 3,289 ✭✭✭
    kaisus wrote:

    Hi

    today i recived three load in my payoneer card 13 and 29 and 30$

    the balance was 8$ and become 49$ ==>that mean that 57$ only counted or 13+29+30-8=80$

    The balance dosen't counted the last transaction of 30$

    Please review my problem

    Best regards

    Fethi Lakhal


    Hi Fethi,

    Please note that since you had never reached the amount to cover the activation fee associated with your card, it was never taken out. With these payments you crossed the threshold and the activation fee was charged.

    You can view a history of your transactions by logging into your "My Account" page "Account Information" and choose the "View Transactions" tab.

    Sign up for Payoneer and the US Payment Service

  • kaisuskaisus Member Posts: 16
    edited August 2012
    Thank you David for you clarification

    actually i didnt known about the 29$ fees,i can see it in my transactions history

    Problem resolved.
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