Comments

  • DavidDavid Member Posts: 3,289 ✭✭✭
    ZiNN wrote:



    Hi Sir,

    The matter is currently being reviewed by our security department and you should have an update with-in the next 48 hours. We understand your frustration and apologize for any inconvenience this might causing you.

    Please note that these procedures are taken for the safety of both your account and the people making the payment.

    We appreciate your patience in the matter.

    Sign up for Payoneer and the US Payment Service

  • ZiNNZiNN Member Posts: 4
    David wrote:

    Hi Sir,

    The matter is currently being reviewed by our security department and you should have an update with-in the next 48 hours. We understand your frustration and apologize for any inconvenience this might causing you.

    Please note that these procedures are taken for the safety of both your account and the people making the payment.

    We appreciate your patience in the matter.



    Hi, i do think i got enough of patient for this case since it had been took 1 week of time. It keep me wondering how paynoeer doing the work! How long you guys have to take for just checking the system or properly make a call to hotforex for the confirmation? Start from tomorrow my supplier is going to charge me for the late payment, it will be good as payoneer will reponsible for that. In that case you guys can just take your time as you like and i m ok with that. How's the deal?
  • DavidDavid Member Posts: 3,289 ✭✭✭
    ZiNN wrote:

    Hi, i do think i got enough of patient for this case since it had been took 1 week of time. It keep me wondering how paynoeer doing the work! How long you guys have to take for just checking the system or properly make a call to hotforex for the confirmation? Start from tomorrow my supplier is going to charge me for the late payment, it will be good as payoneer will reponsible for that. In that case you guys can just take your time as you like and i m ok with that. How's the deal?


    Hi,

    I am sorry for any inconvenience this might have caused you but again this is something we had to do in line with the rules and regulations we have to follow as a payment provider.

    Unfortunately, it is more than just checking the system, there needs to be confirmations, and it is a process. As I said yesterday, you should be hearing from us in the near future.

    Sign up for Payoneer and the US Payment Service

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