Card Abuse — Payoneer Community

Card Abuse

MarkoMarko Member Posts: 2
Hello, I have one question. My card was abused and support blocked it. I have sent all required details to support for issuing new card but I didn't hear anything from them for last 24h. I'm wonering also if I can still receive payouts while card is blocked?


thanks

Comments

  • DavidDavid Member Posts: 3,556 ✭✭
    Marko wrote:

    Hello, I have one question. My card was abused and support blocked it. I have sent all required details to support for issuing new card but I didn't hear anything from them for last 24h. I'm wonering also if I can still receive payouts while card is blocked?


    thanks


    Hi,

    Please send me via private message the email associated with your Payoneer account. Generally investigating these things takes some time and we respond to you as soon as we have an update.

    You can still receive payments to your account as normal, but you will not be able to access them until the card is unblocked.

    Sign up for Payoneer and the US Payment Service

  • MarkoMarko Member Posts: 2
    OK, got some answers from support operator on chat too
  • DavidDavid Member Posts: 3,556 ✭✭
    Marko wrote:

    OK, got some answers from support operator on chat too


    Great, thanks for the update.

    Sign up for Payoneer and the US Payment Service

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