Can I cancel Pending Transactions

mrrickmrrick Posts: 1Member
Is there a good possibility in Payoneer Account Manager to cancel Pending Transaction or cancel a recent transaction

Comments

  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭
    Due to regulations related to online payments, this is not possible. You must wait for the charge to complete or be cancelled on its own.
    Nissim
    Director of Community at Payoneer
  • JavierFernandezJavierFernandez Posts: 1Member
    How long it takes for a pending transaction to cancel itself when I don't have fonds. I have been double charged on a purchase, the first charge was completed but the second one is still pending and I would like to cancel before adding new fonds to my account, instead of having to claim a refund to the seller.
  • KazPayoneerKazPayoneer Posts: 1,326Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi @JavierFernandez, you should see this cancellation happen within the next 2 days.

    Please send me a private message if you need any more information on this case.

This discussion has been closed.