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Card blocked if credit is low and stays fix?

_Shepherd Member Posts: 2
edited January 2015 in Ask The Community
My friend told me that after you activate your MasterCard card, if your credit is fix at a low value (0.0$) more than 3 months, your card/account is "blocked". Is that true?


  • [Deleted User]
    [Deleted User] Posts: 595
    Not exactly. After a long term of having an account with no balance, your account will be deactivated, however, you can reactivate it upon going to "My Account" and choosing the option from there or you can contact our support team for assistance if needed. 
  • _Shepherd
    _Shepherd Member Posts: 2
    Okay. Thanks for the reply.
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