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Having great trouble in Us payment service. Please nissim help me!!

ihpalash Member Posts: 13 ✭✭
Ok, I have a paypal account that has 20$. I want to withdraw the money to my payoneer account. So i added the bank detials that payoneer gave me. At first for testing reason i withdrew 5$ and my account was loaded.
But after some days, Got an Email from paypal
here;s a copy

Good day, my name is Jose from PayPal Customer Support.

As you had mentioned, you would like to add a bank account with Payoneer. I know that this is important and I will do my best to help you with this.

PayPal previously had the feature of having customers link a Payoneer account before. However as of June 2014, as outlined in the Payoneer US Payment Service Terms and Conditions, the Payoneer account is not a bank account and therefore you would not be able to add it to your PayPal account. We hope you understand that its not that we do not want to offer you this feature but we do not allow the use of Virtual Bank Accounts as they do not meet the “Know Your Customer” and customer protection guidelines outline in various laws and regulations such as the USA PATRIOT Act.

For Saudi Arabia PayPal accounts, when you receive money you can withdraw money to a U.S. bank account (any U.S. bank account except the ones issued by Payoneer) or you can withdraw the money to a card with a VISA logo.

Our best interest is to provide you with a fast resolution. I am glad I was able to assist a valued member today. We will appreciate if you recommend us to your friends and family!

Thank you for trusting PayPal.


PayPal, an eBay Company
Copyright© 2012 PayPal Inc. All rights reserved.

Consumer advisory: PayPal Pte Ltd, the Holder of the PayPal™ payment service stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.

My bank account was deleted and banned from the system.
Then I contacted with payoneer support and requested a new USPS number. Here;s what i get
Reference Number: 150112-003666
Dear shaheda akter,

Response (01/13/2015 07:44 AM)
Unfortunately, after further review of your request, we are unable to provide you with a new USPS number.

Please note that the US Payment Service is a solution that enables our account holders to receive money transfers via PayPal directly to their Payoneer Accounts.

If PayPal is not allowing you to add your US Payment Service details, kindly contact them for an alternative payout method as all monetary transactions sent via PayPal must be in accordance with their rules and regulations.

Customer Service

Neither company is helping me. :'( :'( :'( I dont know if i have done something bad in past life. Please help me!!


  • karym
    karym Member Posts: 1
    <div>Hi, please I can not find my US payment service in my account payoneer, please answer me I am very worried</div><div>I made my US payment service the last year, but now I can not find,m<span>y US payment service.

    </span></div><div><div>I have done nothing,  paypal to send money to my account payoneer, due a refund.</div><div>I bought an item on ebay, and I have not received this item, the seller refunded me for this object that I wanted to buy it, and paypal to transfer the amount of the refund on my payoneer mastercard, and in this moment I not find my US <span>payment service.</span></div><div>
    </div><div>Apologies,</div><div>I'm sorry if this thing is not valid, I do not know.</div><div>I give you all the details:</div><div>Pictures of transaction and refund

    </div><div>I bought the object in the date: 12/08/2014</div><div>I received a refund in the date: 01/09/2015

    </div><div>Thank you for your help,</div><div>
    </div><div>Good day</div></div><div>