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Gianca Member Posts: 2
I lost my card PIN code. How can I set a new one? I tryed contact wit support centre but after 35 min when it was my turn, it disconnected.


  • [Deleted User]
    [Deleted User] Posts: 595
    Hi @Gianca, I suggest that you try sending them an email via support center and they will get back to you:
  • Gianca
    Gianca Member Posts: 2
    Thanks Sivan, yesterday I manage to get connected with custsup and ur colleague was helpful sending a string to change the pin , which I did. (Name I gave to cust sup chat yesterday was Sabrina Sabbatini).
    I tryed the new PIN code at an ATM nearby and answer was; "PIN code STILL wrong".
    I'll try to re connect with customer support again and see what to do else.