Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

PIN CODE

Gianca
Gianca Member Posts: 2 ✭
in Ask The Community
I lost my card PIN code. How can I set a new one? I tryed contact wit support centre but after 35 min when it was my turn, it disconnected.

Answers

  • [Deleted User]
    [Deleted User] Posts: 595 ✭
    Hi @Gianca, I suggest that you try sending them an email via support center and they will get back to you: https://payoneer.custhelp.com/app/Contact_us
  • Gianca
    Gianca Member Posts: 2 ✭
    Thanks Sivan, yesterday I manage to get connected with custsup and ur colleague was helpful sending a string to change the pin , which I did. (Name I gave to cust sup chat yesterday was Sabrina Sabbatini).
    I tryed the new PIN code at an ATM nearby and answer was; "PIN code STILL wrong".
    I'll try to re connect with customer support again and see what to do else.

Categories