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Card to card transfer/recive error

arafinshaon
arafinshaon Member Posts: 8
Hi there I am not being able to transfer or receive money :( My card to card transfer/receive facility is disable :( Each time I'm getting error message. Can you plz check that. Mean while I've received a payment from us payment service. Its urgent waiting for your response :)

mail id: same (integrated with this community forum)

Comments

  • [Deleted User]
    [Deleted User] Posts: 595
    Hi. Keep in mind that in order for the transfer to succeed, both account must have prior received funds. If this is not the case, please contact support for help: https://payoneer.custhelp.com/app/home
  • arafinshaon
    arafinshaon Member Posts: 8
    Hi Sivan. Sender's sending facility is enable. Actual problem is with my account. I've already knocked the support which Reference Number: 150128-003852. Submitted 4 days ago :( But didn't get any response.