ACH DELAYED ?

waqas14zwaqas14z Posts: 7Member
edited February 2015 in Ask The Community
Hi there How are you Guys
i am writing here because i think i got a problem amazon sents me payment on feb 4 through ACH but it is not showing in my account and it is not showing in the pending authorization so what should i do ? i have ACH Tracking No i have got 1 payment before which came in 3 days now its been 4 days can i get some help ?

Comments

  • SivanSivan Posts: 642Administrator ✭✭✭✭✭✭✭
    edited February 2015
    Hi @waqas14z,

    I'm sorry to hear that your payment has not been received yet. While I do not personally have access to your account in order to view your payment details, I have asked a customer support representative to look into this for you.

    The majority of payments are received within 1-3 business days, and we routinely monitor our system to make sure there are no technical issues or delays.  In this case it's possible that the payment was delayed due to the weekend, however you should see it funded to your account within the next 24 hours.

    If you don't see the payment funded within 24-48 hours, please contact us and we will be happy to assist you further: https://payoneer.custhelp.com/
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