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How long does it take to get a reply from customer support?

mypforum
mypforum Member Posts: 6 ✭
in Ask The Community
Dear Admin,

It's been over a week now, but I heard nothing from Payoneer on my issues. Do you think it's OK, or how long do you think it takes for someone to get a reply from support?
This is totally frustrating. Never expected that from Payoneer anyway.

Here is my reference number: 150217-004228

Will appreciate if you could look into this.

Thanks!
Prince

Answers

  • shameem
    shameem Member Posts: 129 ✭✭
    Hello, Though I am not from Payoneer support team, but I am also faced same problem as you. I tried in many ways but failed to get in touch. Because Payoneer support team took 3 Business day to provide answer, and its EST time.

    Thats why I will suggest use wither live chat or call them directly. Hope it will help you to solve your problem.

    Shameem Reza

    Ruby on Rails Developer

    Find me on Personal Blog & Official Website

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