Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
How long does it take to get a reply from customer support?

mypforum
Member Posts: 6 ✭
Dear Admin,
It's been over a week now, but I heard nothing from Payoneer on my issues. Do you think it's OK, or how long do you think it takes for someone to get a reply from support?
This is totally frustrating. Never expected that from Payoneer anyway.
Here is my reference number: 150217-004228
Will appreciate if you could look into this.
Thanks!
Prince
It's been over a week now, but I heard nothing from Payoneer on my issues. Do you think it's OK, or how long do you think it takes for someone to get a reply from support?
This is totally frustrating. Never expected that from Payoneer anyway.
Here is my reference number: 150217-004228
Will appreciate if you could look into this.
Thanks!
Prince
0
Answers
-
Hello, Though I am not from Payoneer support team, but I am also faced same problem as you. I tried in many ways but failed to get in touch. Because Payoneer support team took 3 Business day to provide answer, and its EST time.
Thats why I will suggest use wither live chat or call them directly. Hope it will help you to solve your problem.0

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups