Loosing payments via US Payment Service

ararog

Hi,

My client is a US Company with a business account at Bank of America, he lost a lot of time trying to figure out how to send payment via this service and he never could do that.

He reached some point where he just gave up and won't try send payments to Payoneer anymore.

It looks like this service isn't simple are the request payment e-mail suggests. He never could enter a 17 digits account number in the form to used to create ACH transactions.

Is this service really works? How can a client can manage to enter a 17 digits account number on bank of america ACH page if bank only allows 12 digits currently?

Thanks for any answer.

TristanP

Bank account numbers in the USA don't follow any standards. There is only a limit of 17 digits defined by the Automated Clearing House, so account numbers cannot exceed these 17 digits. 17 digits however are fine, and shouldn't be a problem.
I don't like to speculate much, but I think a 12 digits restriction might suggest this specific form is intended to make transactions to a specific branch of the bank, like a local one. (As I think that's the only scenario in which they possibly may assume the receiving bank only has bank accounts of max. 12 digits.)