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i have an existing Payoneer account

fuadkhan Member Posts: 1
I applied payoneer last night and got an email that i have an existing Payoneer account. And tell me to reply that email with my previous email address and i did it. But the thing is i didn't/ i don't have any payoneer account. My previous email address accosited with payoneer account application was declined last year.
i just talk to customer support but they didnt provide any information about my matter.
Can anyone Pls. help me what can i do?