why i am not getting my elance fund on payoneer loaded?

pritomdas Member Posts: 1
i am a new payoneer community member. i withdraw fund from my elance account via payoneer master card 5 days ago. at payoneer it show the amount pending to be loaded. payment id:15890506 payee id: 8426191 . loader details: elance escow protection. how much time it will take??