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Need Payoneer Official bank statement.

tulu Member Posts: 1
I work on Upwork. But recent they asking me to submit bank statement from payoneer. I already submitted my transaction history from my account but they id not accept it. They want hard copy. is it possible to get hard copy of statement from payoneer bank?

Here is the message what upwork told me...

Kindly submit a hard copy/paper copy for our Compliance Team to verify. ou will need to submit a copy of the statement of the payment method used with the card ending in 8715. The document must show the card owner's name, billing address and the last 4 digits of the credit card.