Email From Payoneer Customer Approval Department

ArkhurramArkhurram Posts: 11Member ✭✭
Few days ago I received an email from Payoneer [email protected]

Reference Number: 150525-001322
Response 05/25/2015 04:56 AM)
Following an inspection of your account, we were not able to review the ID you provided since it is of low quality.
We apologize for the inconvenience, but request that you resend your documents as attachments to this email.
Please provide a clear and readable scan of the original document, preferably in color.
Sincerely,
Tyrone

Payoneer Customer Approval Department


Can you please tell me What should I do ? Do I need to send my ID Document again as a reply of that Email?

Thanks

Comments

  • SivanSivan Posts: 642Administrator ✭✭✭✭✭✭✭
    Hi Arkhurram, indeed- please send a better scan of it to our team to continue the process. 
  • SooriyaSBSooriyaSB Posts: 1Member
    Hi..I'm Upload My ID now 5 days ago but not my approval.
    plz help me now..
  • SivanSivan Posts: 642Administrator ✭✭✭✭✭✭✭
    Thank you for contacting us. Please keep in mind that the approval status may take a few days, and our team will be sure to notify you once it's completed. 
  • flavio90flavio90 Posts: 4Member
    Plz help I love payoneer I have sent the copy of document but I have 2 day without approval plz help
  • shameemshameem Posts: 133Member ✭✭
    You can contact with Payoneer support team via Live chat or Phone call to make the process fast instead posting in Forums.

    Shameem Reza

    Ruby on Rails Developer


    Find me on Personal Blog & Official Website

  • flavio90flavio90 Posts: 4Member
    shameem thank you im honored to be a member of the community of payoneer
  • shameemshameem Posts: 133Member ✭✭
    You are welcome  :)

    Shameem Reza

    Ruby on Rails Developer


    Find me on Personal Blog & Official Website

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