Email From Payoneer Customer Approval Department

Arkhurram

Few days ago I received an email from Payoneer [email protected]

Reference Number: 150525-001322
Response 05/25/2015 04:56 AM)
Following an inspection of your account, we were not able to review the ID you provided since it is of low quality.
We apologize for the inconvenience, but request that you resend your documents as attachments to this email.
Please provide a clear and readable scan of the original document, preferably in color.
Sincerely,
Tyrone

Payoneer Customer Approval Department


Can you please tell me What should I do ? Do I need to send my ID Document again as a reply of that Email?

Thanks

[Deleted User]

Hi Arkhurram, indeed- please send a better scan of it to our team to continue the process. 

SooriyaSB

Hi..I'm Upload My ID now 5 days ago but not my approval.
plz help me now..

[Deleted User]

Thank you for contacting us. Please keep in mind that the approval status may take a few days, and our team will be sure to notify you once it's completed. 

flavio90

Plz help I love payoneer I have sent the copy of document but I have 2 day without approval plz help

shameem

You can contact with Payoneer support team via Live chat or Phone call to make the process fast instead posting in Forums.

flavio90

shameem thank you im honored to be a member of the community of payoneer

shameem

You are welcome