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Payonee Customer Service very bad

aminedagh
aminedagh Member Posts: 1 ✭
in Ask The Community
Hello,

I had a problem with a payoneer service "private load" that was enabled on my account and that was disabled for some reason I do not know until today. I work with a client located in USA and i am located in Tunisia. No other payment method can not be used than "private load" because ACH does not work from their account and the other partners as Odesk costs a lot of money. I contacted customer service several times throw mails but I have received no response. I tried to join the chat but have not really helped me, it looks like they taught them to meet all the same. The last person I contacted today to tell him that I will close the account did not even asked me why I want to close it, he directly gave the procedure. Besides nobody wanted to give me a contact of a person of sales or commercial service at Payoneer because it shows that people in the sales department do not work at payoneer and keep customers is not their goal. In any case I am very top and I'll see another online site that is more serious and who knows keeps its customers. :'( :'( :'( :'(

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