Us Payment Service

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Comments

  • Job A.
    Job A. Member Posts: 1 ✭
    Hi,

    first of all thank you for the best & fast service, also for the payments solutions.

    I have Odesk payoneer card, and i wonder what are the requirement for this one so i can get the us payment service.
  • Luis Alberto Zuniga
    Luis Alberto Zuniga Member Posts: 15 ✭✭
    Hi!
    I have sent all details for activate US payment service some days ago. Want to know the status of my application.

    In my My Account / Services – US Payment Service can i see it says “This service is currently active.”
    That mean is all ok?
    Can I use the US Payment service now or i need to wait for a confirmation from payoneer?

    My reference reference number in your system is 1717548
    Thank you.
  • Stanleym
    Stanleym Member Posts: 0 ✭
    hello
    I'm Payoneer card holder, I've sent a message through internal support system asking how to enable Us Payment Service on my account about a week ago and didn't get any reply yet. Can somebody from Payoneer stuff to check it out for me, my reference number: LTK1212901545932X
  • David
    David Member Posts: 3,193 ✭✭✭
    Precy wrote:

    I sent an email 3 days ago to Payoneer letting them know I would like to have the US Payment service facility added to my account. I am an exsisting cardholder. I really need to transfer funds from my Paypal account to my Payoneer account as soon as possible. I have been checking my payoneer account and email address for a reply from payoneer but as yet I have had nothing sent to me. I have read in other posts there is a questionaire I need to fill out, I have not recieved this. Is this normal or should I send another email to payoneer?

    My reference number is: LTK1212901687054X

    If anyone can help me out it would be greatly appreciated. Thanks.


    Please note that it generally takes 3 business days for our support team to respond to a ticket.

    I have sent you the questionnaire, please fill it out with the requested information and respond to our ticket.

    Sign up for Payoneer and the US Payment Service

  • David
    David Member Posts: 3,193 ✭✭✭
    Josh D. wrote:

    Hi, David. I don't know if this is the normal protocol people have to follow after submitting their applications for the US payment service, but I too haven't received any reply. It's now been a week since I submitted my application. My reference number is LTK1212901569399X.
    Thank you for your assistance.


    Hi,

    Generally our approval department responds fairly quickly. I apologize for the delay, I have processed your information and passed it on to a manager to review.

    Sign up for Payoneer and the US Payment Service

  • David
    David Member Posts: 3,193 ✭✭✭
    Job A. wrote:

    Hi,

    first of all thank you for the best & fast service, also for the payments solutions.

    I have Odesk payoneer card, and i wonder what are the requirement for this one so i can get the us payment service.


    You need to have an active card. If you PM me the email associated with your Payoneer account, I will send you the questionnaire/ application to fill out.

    Sign up for Payoneer and the US Payment Service

  • David
    David Member Posts: 3,193 ✭✭✭
    Luis Alberto Zuniga wrote:

    Hi!
    I have sent all details for activate US payment service some days ago. Want to know the status of my application.

    In my My Account / Services – US Payment Service can i see it says “This service is currently active.”
    That mean is all ok?
    Can I use the US Payment service now or i need to wait for a confirmation from payoneer?

    My reference reference number in your system is 1717548
    Thank you.


    Hi,

    An email was sent to you on August 9th with your US Payment Service information, and what you need send back to us to verify the service.

    If you did not receive the email please let me know and I will make sure it is resent.

    Sign up for Payoneer and the US Payment Service

  • David
    David Member Posts: 3,193 ✭✭✭
    Stanleym wrote:

    hello
    I'm Payoneer card holder, I've sent a message through internal support system asking how to enable Us Payment Service on my account about a week ago and didn't get any reply yet. Can somebody from Payoneer stuff to check it out for me, my reference number: LTK1212901545932X


    Hi,

    Thanks for your interest in the US Payment Service and I apologize for the delay.

    I have sent you the questionnaire, please fill it out with the requested information and respond to the email.

    Sign up for Payoneer and the US Payment Service

  • Josh D.
    Josh D. Member Posts: 2 ✭
    David wrote:

    Hi,

    Generally our approval department responds fairly quickly. I apologize for the delay, I have processed your information and passed it on to a manager to review.


    Thank you, David. I have been approved for the US payment service. :)
  • Vladimir Crveni
    Vladimir Crveni Member Posts: 3 ✭
    I'm payoneer cardholder and I want to apply for US Payment Service since this is the only way to transfer my payments from Paypal to Payoneer. Can you help me to apply?

    Best regards,
    Vladimir
  • David
    David Member Posts: 3,193 ✭✭✭
    Vladimir Crveni wrote:

    I'm payoneer cardholder and I want to apply for US Payment Service since this is the only way to transfer my payments from Paypal to Payoneer. Can you help me to apply?

    Best regards,
    Vladimir


    Please send me a private message with the email associated with your Payoneer account.

    Sign up for Payoneer and the US Payment Service

  • Job A.
    Job A. Member Posts: 1 ✭
    David wrote:

    You need to have an active card. If you PM me the email associated with your Payoneer account, I will send you the questionnaire/ application to fill out.


    thank you for your respond, do you mean by "active card" that i pay the activation fee or do i have to had 3 payments from Odesk.
  • David
    David Member Posts: 3,193 ✭✭✭
    Job A. wrote:

    thank you for your respond, do you mean by "active card" that i pay the activation fee or do i have to had 3 payments from Odesk.


    By active card I mean receiving a payment from a Payoneer partner or from select US corporations via the US Payment Service.

    Sign up for Payoneer and the US Payment Service

  • Luis Alberto Zuniga
    Luis Alberto Zuniga Member Posts: 15 ✭✭
    David wrote:

    Hi,

    An email was sent to you on August 9th with your US Payment Service information, and what you need send back to us to verify the service.

    If you did not receive the email please let me know and I will make sure it is resent.


    Hi David
    thanks for your reply.
    I received the mail and by that date i sent the aplication but still not receive info about the status. Today i resend the application using that mail.
    If you can send me any news i would be grateful...
    Greets!!
  • nicogamba
    nicogamba Member Posts: 9 ✭
    Hi, i have the same issue. In My Account i see that the US Payment Service is active, but in one email regarding one question i sent to the payment support team they told me that I need to send a questionnaire but i never received it.

    Could you pls check?
    User: [email protected]

    Regards
  • David
    David Member Posts: 3,193 ✭✭✭
    Luis Alberto Zuniga wrote:

    Hi David
    thanks for your reply.
    I received the mail and by that date i sent the aplication but still not receive info about the status. Today i resend the application using that mail.
    If you can send me any news i would be grateful...
    Greets!!


    Hi,

    Please send me the ticket number you received after you sent the application (starts with LTK).

    nicogamba wrote:

    Hi, i have the same issue. In My Account i see that the US Payment Service is active, but in one email regarding one question i sent to the payment support team they told me that I need to send a questionnaire but i never received it.

    Could you pls check?
    User: [email protected]

    Regards


    Hi,

    The questionnaire was sent to you on August 6th, I have resent it to you. Please check your spam if you do not see it in your inbox.

    Sign up for Payoneer and the US Payment Service

  • UMKND
    UMKND Member Posts: 19 ✭✭
    Hi!
    I have sent all details for activate US payment service some days ago. Want to know the status of my application. 

    In my My Account / Services – US Payment Service can i see it says “This service is currently active.”
    That mean is all ok? 
    Can I use the US Payment service now or i need to wait for a confirmation from payoneer?

    Thank you.
  • Luis Alberto Zuniga
    Luis Alberto Zuniga Member Posts: 15 ✭✭
    David wrote:

    Hi,

    Please send me the ticket number you received after you sent the application (starts with LTK).




    Hi David.
    Don't know where i can see that ticket number 'cos when i sent the application not receive that number.
    Just i know the reference number in your system is 1717548
    Greets!
  • David
    David Member Posts: 3,193 ✭✭✭
    Luis Alberto Zuniga wrote:

    Hi David.
    Don't know where i can see that ticket number 'cos when i sent the application not receive that number.
    Just i know the reference number in your system is 1717548
    Greets!


    Can I ask what email you sent it from?

    Sign up for Payoneer and the US Payment Service

  • Luis Alberto Zuniga
    Luis Alberto Zuniga Member Posts: 15 ✭✭
    edited August 2012
    David wrote:

    Can I ask what email you sent it from?

    Yes David...
    I sent you the mail in PM ...

    can you help me David? 'cos from my applicatation was sent August 9th and resend August 19th but still not receive confirmation.

    Greets!!
  • David
    David Member Posts: 3,193 ✭✭✭
    Luis Alberto Zuniga wrote:

    Yes David...
    I sent you the mail in PM ...

    can you help me David? 'cos from my applicatation was sent August 9th and resend August 19th but still not receive confirmation.

    Greets!!


    I apologize but I cannot find any record of your answers in our system.

    Please respond to the email again from August 9th with your answers to the US Payment Service Questionnaire.

    I apologize for any inconvenience this might cause you.

    Sign up for Payoneer and the US Payment Service

  • Luis Alberto Zuniga
    Luis Alberto Zuniga Member Posts: 15 ✭✭
    David wrote:

    I apologize but I cannot find any record of your answers in our system.

    Please respond to the email again from August 9th with your answers to the US Payment Service Questionnaire.

    I apologize for any inconvenience this might cause you.


    David I sent again the Questionnaire and the ID's (National ID and Driver License).
    The response i receve always is :
    Confirmation - Answers were submited successfully
    Your application will be reviewed within the next several business days.

    Confirmation – File was sent successfully!
    Your application will be reviewed within the next several business days.

    Can you check and tell me?
    Thanks David...
  • David
    David Member Posts: 3,193 ✭✭✭
    Luis Alberto Zuniga wrote:

    David I sent again the Questionnaire and the ID's (National ID and Driver License).
    The response i receve always is :
    Confirmation - Answers were submited successfully
    Your application will be reviewed within the next several business days.

    Confirmation – File was sent successfully!
    Your application will be reviewed within the next several business days.

    Can you check and tell me?
    Thanks David...


    I am looking into it and will get back to you.

    Sign up for Payoneer and the US Payment Service

  • ROCK
    ROCK Member Posts: 3 ✭
    Hi David,

    Just sent you a pm. Please, kindly check your inbox.

    David wrote:

    Hi,

    Once you are approved for the card, please contact me and I will send you the questionnaire for the US Payment Service.
  • UMKND
    UMKND Member Posts: 19 ✭✭
    Hi!
    I have sent all details for activate US payment service some days ago. Want to know the status of my application.

    In my My Account / Services – US Payment Service can i see it says “This service is currently active.”
    That mean is all ok?
    Can I use the US Payment service now or i need to wait for a confirmation from payoneer?

    My reference reference number in your system is
    LTK1212901729972X

    Thanks
  • indirka
    indirka Member Posts: 2 ✭
    Hello
    Could you please check the status of my application LTK1212901673379X. Also how long does it usually take to get an approval?
  • mado
    mado Member Posts: 3 ✭
    Me too, please ..I sent all required information on 17 Aug. and didn't receive any reply.
    LTK1212901734145X
  • David
    David Member Posts: 3,193 ✭✭✭
    ROCK wrote:

    Hi David,

    Just sent you a pm. Please, kindly check your inbox.


    Will check it and get back to you.

    Sign up for Payoneer and the US Payment Service

  • David
    David Member Posts: 3,193 ✭✭✭
    UMKND wrote:

    Hi!
    I have sent all details for activate US payment service some days ago. Want to know the status of my application.

    In my My Account / Services – US Payment Service can i see it says “This service is currently active.”
    That mean is all ok?
    Can I use the US Payment service now or i need to wait for a confirmation from payoneer?

    My reference reference number in your system is
    LTK1212901729972X

    Thanks


    Hi,

    I see your account is waiting to be reviewed by our approval department. You should be hearing from them with-in the next 48 hours.

    Sign up for Payoneer and the US Payment Service

  • David
    David Member Posts: 3,193 ✭✭✭
    indirka wrote:

    Hello
    Could you please check the status of my application LTK1212901673379X. Also how long does it usually take to get an approval?


    Hi,

    I see we sent you the questionnaire yesterday and have not received any answers from you yet. Please fill it out with the requested information and respond to the email.

    It generally takes around 3 business days to be reviewed.

    Sign up for Payoneer and the US Payment Service

  • mado
    mado Member Posts: 3 ✭
    David can you check my application , please?
    LTK1212901734145X
  • David
    David Member Posts: 3,193 ✭✭✭
    mado wrote:

    David can you check my application , please?
    LTK1212901734145X


    I have processed your information and sent it to our approval department. You should be hearing from them with-in the next 24 hours.

    Sign up for Payoneer and the US Payment Service

  • indirka
    indirka Member Posts: 2 ✭
    David wrote:

    Hi,

    I see we sent you the questionnaire yesterday and have not received any answers from you yet. Please fill it out with the requested information and respond to the email.

    It generally takes around 3 business days to be reviewed.


    Hi David
    I did answer all of the questions and sent it back to you guys. That's why I was asking about the status of my application. Haven't you received my email?
  • mado
    mado Member Posts: 3 ✭
    David wrote:

    I have processed your information and sent it to our approval department. You should be hearing from them with-in the next 24 hours.


    My account is now approved, many thanks for you.
  • kosmos.by
    kosmos.by Member Posts: 1 ✭
    Hi, can i know status of my application LTK1212901735964X. I've sent it 08.17.2012. Thanks.
  • Wils
    Wils Member Posts: 5 ✭
    Hello,

    I happen to have the same issue, and having read that it usually takes only 3 days to review an application, i'd really appreciate if i could be updated on the status of mine which was sent 4 days ago already. The reference number is LTK1212901958450X.

    Thanks in advance!
  • Waleed Raza
    Waleed Raza Member Posts: 6 ✭
    David can you please check my US Payment Service application status, I sent all required information on 18 Aug. and didn't receive any reply.
    My Id is: LTK529023415689X

    Thank You!
    Regards,
    Waleed Raza
  • supriyono
    supriyono Member Posts: 2 ✭
    Good afternoon David. Can you help me too, please check my US Payment Service application status, I sent all required information on 17 Aug. and didn't receive any reply.
    My reff number is: LTK1212901718431X
    I have chatted with payoneer staff yesterday, he said still approval process and it can be up 14 days to get approval. Is that true ?
    I hope I can get it less that 14 days to make easy my amazon business.

    Thank You!
    Regards,
    Supriyono
  • Luis Alberto Zuniga
    Luis Alberto Zuniga Member Posts: 15 ✭✭
    Hi!
    David can you check my appication for US pament service.
    Still not receive confirmation...
    Greets!
  • David
    David Member Posts: 3,193 ✭✭✭
    kosmos.by wrote:

    Hi, can i know status of my application LTK1212901735964X. I've sent it 08.17.2012. Thanks.



    Wils wrote:

    Hello,

    I happen to have the same issue, and having read that it usually takes only 3 days to review an application, i'd really appreciate if i could be updated on the status of mine which was sent 4 days ago already. The reference number is LTK1212901958450X.

    Thanks in advance!


    I apologize for the delay we have a little bit of a back log.

    If you do not here by Sunday, please send me a PM and I will personally look into it.

    Sign up for Payoneer and the US Payment Service

  • Titis
    Titis Member Posts: 0 ✭
    Hi David,

    Can you help me to check my application with reference number: LTK1212901962947X. I sent the application on 20 August.


    Thank you,


    Titis J
  • Travism
    Travism Member Posts: 1 ✭
    Hi

    I emailed recently asking how to apply to use the US payment service (ref: LTK1212901611151X), and was told I need to fill out the application form.

    I'm not sure if this was sent (or where it ended up) however I didn't receive one.

    Could you please forward another copy?


    Thanks & regards

    Travis
  • David
    David Member Posts: 3,193 ✭✭✭
    Waleed Raza wrote:

    David can you please check my US Payment Service application status, I sent all required information on 18 Aug. and didn't receive any reply.
    My Id is: LTK529023415689X

    Thank You!
    Regards,
    Waleed Raza


    I have processed your information and sent it on to our approval department. You should be hearing from them soon.

    supriyono wrote:

    Good afternoon David. Can you help me too, please check my US Payment Service application status, I sent all required information on 17 Aug. and didn't receive any reply.
    My reff number is: LTK1212901718431X
    I have chatted with payoneer staff yesterday, he said still approval process and it can be up 14 days to get approval. Is that true ?
    I hope I can get it less that 14 days to make easy my amazon business.

    Thank You!
    Regards,
    Supriyono


    Hi,

    I see your request was approved, you should be receiving notification from our approval department soon.

    Sign up for Payoneer and the US Payment Service

  • David
    David Member Posts: 3,193 ✭✭✭
    Luis Alberto Zuniga wrote:

    Hi!
    David can you check my appication for US pament service.
    Still not receive confirmation...
    Greets!


    Your account has been approved and you can use the information given to you in the email from August 9.

    Additionally you can sign in to your "My Account" page, choose "Services" then "US Payment Service" and see your information.

    Sign up for Payoneer and the US Payment Service

  • David
    David Member Posts: 3,193 ✭✭✭
    Titis wrote:

    Hi David,

    Can you help me to check my application with reference number: LTK1212901962947X. I sent the application on 20 August.


    Thank you,


    Titis J


    I have processed your application and sent it on to our approval department. You should be hearing from them with-in the next 48 hours.

    Sign up for Payoneer and the US Payment Service

  • David
    David Member Posts: 3,193 ✭✭✭
    Travism wrote:

    Hi

    I emailed recently asking how to apply to use the US payment service (ref: LTK1212901611151X), and was told I need to fill out the application form.

    I'm not sure if this was sent (or where it ended up) however I didn't receive one.

    Could you please forward another copy?


    Thanks & regards

    Travis


    Hi Travis,

    An email was sent to you on July 11 with the questionnaire.

    I have sent it to you again, if you it does not arrive in your inbox please check your spam.

    Sign up for Payoneer and the US Payment Service

  • Precy
    Precy Member Posts: 4 ✭
    637df817163df68 Precy Flavier


    I understand that it takes a little time but it is almost a week now since I sent the completed questionaire. I have funds in my Paypal account that I really need to put on my Payoneer card, so can you please let me know what is happening with my application.

    Thank you.

    [email protected]
  • Luis Alberto Zuniga
    Luis Alberto Zuniga Member Posts: 15 ✭✭
    David wrote:

    Your account has been approved and you can use the information given to you in the email from August 9.

    Additionally you can sign in to your "My Account" page, choose "Services" then "US Payment Service" and see your information.


    Hi David!
    Thanks for you reply.
    approved? Really?
    Why still not receive the confirmation in my email?
    it's not necessary that confirmation by email?
    thanks david for your support.

    Greets!
  • David
    David Member Posts: 3,193 ✭✭✭
    Luis Alberto Zuniga wrote:

    Hi David!
    Thanks for you reply.
    approved? Really?
    Why still not receive the confirmation in my email?
    it's not necessary that confirmation by email?
    thanks david for your support.

    Greets!


    I will speak to our department and find out what happened.

    However, no need to worry, your account is approved and you can use it.

    Sign up for Payoneer and the US Payment Service

  • David
    David Member Posts: 3,193 ✭✭✭
    Precy wrote:

    637df817163df68 Precy Flavier


    I understand that it takes a little time but it is almost a week now since I sent the completed questionaire. I have funds in my Paypal account that I really need to put on my Payoneer card, so can you please let me know what is happening with my application.

    Thank you.

    [email protected]


    Hi,

    Do you have a ticket number from when you send in your answers to the questionnaire?

    Sign up for Payoneer and the US Payment Service

  • Precy
    Precy Member Posts: 4 ✭
    David wrote:

    Hi,

    Do you have a ticket number from when you send in your answers to the questionnaire?




    Yes my ticket number is LTK1212901687054X
  • David
    David Member Posts: 3,193 ✭✭✭
    Precy wrote:

    Yes my ticket number is LTK1212901687054X


    I looked at your ticket and don't see any response to the ticket. Please try sending your answers again. I apologize for any inconvenience this might cause you.

    Sign up for Payoneer and the US Payment Service

  • indirka
    indirka Member Posts: 2 ✭
    David
    Could you please check my application LTK1212901673379X. I resent it and all of the supporting documents.
    Thanks
  • Precy
    Precy Member Posts: 4 ✭
    David wrote:

    I looked at your ticket and don't see any response to the ticket. Please try sending your answers again. I apologize for any inconvenience this might cause you.



    Ok, I have sent the email again. I have replied to the "Payoneer Account Approval Department <[email protected]>" where I recieved the questionaire from. This is what I did the first time also. Hope you can give me a fast response because as I say, I have already been waiting for over a week now since I sent the questionaire.

    thanks.

    ticket no. LTK1212901687054X

    precy flavier.
  • Vladimir Crveni
    Vladimir Crveni Member Posts: 3 ✭
    What is status of my request? I have not received any mail so far, about request.
  • UMKND
    UMKND Member Posts: 19 ✭✭
    Hi!

    I have sent all details for activate US payment service some days ago. Want to know the status of my application.
    Can I use the US Payment service now or i need to wait for a confirmation from payoneer?

    My reference reference number in your system is
    LTK1212901729972X

    Thanks
  • David
    David Member Posts: 3,193 ✭✭✭
    indirka wrote:

    David
    Could you please check my application LTK1212901673379X. I resent it and all of the supporting documents.
    Thanks


    Congratulations, I see you were approved for the US Payment Service.

    Sign up for Payoneer and the US Payment Service

  • David
    David Member Posts: 3,193 ✭✭✭
    Precy wrote:

    Ok, I have sent the email again. I have replied to the "Payoneer Account Approval Department <[email protected]>" where I recieved the questionaire from. This is what I did the first time also. Hope you can give me a fast response because as I say, I have already been waiting for over a week now since I sent the questionaire.

    thanks.

    ticket no. LTK1212901687054X

    precy flavier.


    Hi,

    I am sending you a PM with further details.

    Sign up for Payoneer and the US Payment Service

  • David
    David Member Posts: 3,193 ✭✭✭
    Vladimir Crveni wrote:

    What is status of my request? I have not received any mail so far, about request.


    I looked at your ticket and do not see that you have answered the form.

    Please answer the questions with the requested details.

    Sign up for Payoneer and the US Payment Service

  • Precy
    Precy Member Posts: 4 ✭
    David wrote:

    Hi,

    I am sending you a PM with further details.



    Ok, I have done as you said. Hope you can see my answer form ok now.
  • David
    David Member Posts: 3,193 ✭✭✭
    UMKND wrote:

    Hi!

    I have sent all details for activate US payment service some days ago. Want to know the status of my application.
    Can I use the US Payment service now or i need to wait for a confirmation from payoneer?

    My reference reference number in your system is
    LTK1212901729972X

    Thanks


    Our approval department sent you an email today. Please respond to that with the requested information.

    Sign up for Payoneer and the US Payment Service

  • Belisario
    Belisario Member Posts: 3 ✭
    I reply the email with the questionarie, but I don't have a ticket number to follow the status. Could you tell me if everything is OK? thanks!!
  • Nissim
    Nissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭
    Please PM me the e-mail address you replied with, and I'd be happy to follow up for you.
  • Travism
    Travism Member Posts: 1 ✭
    David wrote:

    Hi Travis,

    An email was sent to you on July 11 with the questionnaire.

    I have sent it to you again, if you it does not arrive in your inbox please check your spam.



    Thanks David - You were right - the'd all been gobbled by the spam filter... :)

    All good now.

    Cheers!

    Travis
  • David
    David Member Posts: 3,193 ✭✭✭
    Travism wrote:

    Thanks David - You were right - the'd all been gobbled by the spam filter... :)

    All good now.

    Cheers!

    Travis


    Great, thanks for the update.

    Sign up for Payoneer and the US Payment Service

  • Er. Rajan Maharjan
    Er. Rajan Maharjan Member Posts: 5 ✭
    edited August 2012
    Dear David,

    I have activated my Payoneer card last friday. And I replied to US Payment Service Email that was sent a month ago with necessary documents attached. My account approval reference number is LTK121290379726X. Can you please let me know when my application will get approval or Check the status of my application?

    Also, yesterday I again received an email from US Payment Service Department to apply for the service. Do I have to apply again or my previous application is in the process to get approval? I am keenly awaiting for any sort of status regarding my application for US Payment Service.

    Thank you in advance.

    Respectfully Yours,
    Rajan Maharjan.
  • Newgal
    Newgal Member Posts: 3 ✭
    Hi David, I would be very grateful if you checked the status of my application I sent it yesterday. my ref no:LTK529021697745X
    Thanks
  • David
    David Member Posts: 3,193 ✭✭✭
    Er. Rajan Maharjan wrote:

    Dear David,

    I have activated my Payoneer card last friday. And I replied to US Payment Service Email that was sent a month ago with necessary documents attached. My account approval reference number is LTK121290379726X. Can you please let me know when my application will get approval or Check the status of my application?

    Also, yesterday I again received an email from US Payment Service Department to apply for the service. Do I have to apply again or my previous application is in the process to get approval? I am keenly awaiting for any sort of status regarding my application for US Payment Service.

    Thank you in advance.

    Respectfully Yours,
    Rajan Maharjan.


    Hi,

    A month ago you were approved for a card but not for the US Payment Service. Please answer the questionnaire that was sent to you on August 28th for the US Payment Service with the requested information.

    We look forward to hearing from you.


    Newgal wrote:

    Hi David, I would be very grateful if you checked the status of my application I sent it yesterday. my ref no:LTK529021697745X
    Thanks


    Your files have been processed and are waiting to be reviewed by our approval department. You should hear from them with-in the next 48 hours.

    Sign up for Payoneer and the US Payment Service

  • Belisario
    Belisario Member Posts: 3 ✭
    I PM you yesterday, but no answer receive. I also received 2 load rejected. One for $500 and one for $200. There is no explanation why. Thanks.
  • Er. Rajan Maharjan
    Er. Rajan Maharjan Member Posts: 5 ✭
    edited August 2012
    David wrote:

    Hi,

    A month ago you were approved for a card but not for the US Payment Service. Please answer the questionnaire that was sent to you on August 28th for the US Payment Service with the requested information.

    We look forward to hearing from you.



    Dear David,

    Thank you very much for your quick response and direction. I have responded the email with the answers of the questionnaire that was sent on August 28th for the US Payment Service.

    I am looking forward to hear from you regarding the approval process.

    Best Regards,
    Er. Rajan Maharjan
  • Vladimir Crveni
    Vladimir Crveni Member Posts: 3 ✭
    David wrote:

    I looked at your ticket and do not see that you have answered the form.

    Please answer the questions with the requested details.

    What ticket? Where I to look?
  • David
    David Member Posts: 3,193 ✭✭✭
    Vladimir Crveni wrote:

    What ticket? Where I to look?


    The ticket given to you in the email (starts with LTK). It can be found at the top of the email.

    Sign up for Payoneer and the US Payment Service

  • David
    David Member Posts: 3,193 ✭✭✭
    Er. Rajan Maharjan wrote:

    Dear David,

    Thank you very much for your quick response and direction. I have responded the email with the answers of the questionnaire that was sent on August 28th for the US Payment Service.

    I am looking forward to hear from you regarding the approval process.

    Best Regards,
    Er. Rajan Maharjan


    Hi,

    I was looking for your ticket and could not find it. Is there a ticket number you were given when you responded? (starts with LTK).

    Sign up for Payoneer and the US Payment Service

  • afandi
    afandi Member Posts: 5 ✭
    Hi David,

    I sent all required information on 16 Aug. and didn't receive any reply

    my reference: LTK1212901696082X
  • David
    David Member Posts: 3,193 ✭✭✭
    afandi wrote:

    Hi David,

    I sent all required information on 16 Aug. and didn't receive any reply

    my reference: LTK1212901696082X


    Hi,

    We sent you emails and I see you spoke with our support department on August 23. We need you to send clearer ID pictures so we can continue to review your account.

    Sign up for Payoneer and the US Payment Service

  • Hachem B.
    Hachem B. Member Posts: 1 ✭
    Hello ,
    I Sent an E-Mail Before 4 Days To Get The US payment Service Application and i haven't Recieved Any Email , Not Even A ticket ID ,
    Is This Normal??...
    Cause It Took Too Much Time...
  • David
    David Member Posts: 3,193 ✭✭✭
    Hachem B. wrote:

    Hello ,
    I Sent an E-Mail Before 4 Days To Get The US payment Service Application and i haven't Recieved Any Email , Not Even A ticket ID ,
    Is This Normal??...
    Cause It Took Too Much Time...


    Please PM me with the email associated with your Payoneer account.

    Sign up for Payoneer and the US Payment Service

  • Vladimir Crveni
    Vladimir Crveni Member Posts: 3 ✭
    David wrote:


    The ticket given to you in the email (starts with LTK). It can be found at the top of the email.



    I'm sorry but I can not find mention mail (last one which I received is the one with information that is sent - from private conversation. Can you resend me again?



    Tnx
  • ROCK
    ROCK Member Posts: 3 ✭
    Hello David,

    Thank you for your response. This is a quick update that I am yet to recieve any follow up of my the US Payment application I made. How long doe it take?

    Thanks for your response as usual.

    Regards

    Richard
  • Er. Rajan Maharjan
    Er. Rajan Maharjan Member Posts: 5 ✭
    David wrote:

    Hi,

    I was looking for your ticket and could not find it. Is there a ticket number you were given when you responded? (starts with LTK).


    Dear David,

    When I applied for my payoneer account i had an automated reply with ticket number LTK121290379726X. However I haven't got any ticket number when I received message from Payonneer to apply for US Payment Service. I guess LTK121290379726X is ticket number you are seeking. Please take a moment to check status of my application for US Payment Service.

    Hope to hear any status of my application. Thank you very much.

    Respectfully Yours,
    Rajan
  • Mantas
    Mantas Member Posts: 2 ✭
    Hello,
    Could you please check my status as well. LTK1212901610775X
    Thank you in advance.
  • Precy
    Precy Member Posts: 4 ✭
    Precy wrote:

    Ok, I have done as you said. Hope you can see my answer form ok now.


    This has been a very long and drawn out process, painfully slow at times. You now tell me I cannot have the US payment service after more than 2 weeks of waiting. I do my very best to answer all the questions. Very dissapointed at the service, all I want to do is put my paypal funds on my payoneer card. Most definitely will not be recommending payoneer to any of my friends, absolutely shocking.
  • Newgal
    Newgal Member Posts: 3 ✭
    Er. Rajan Maharjan wrote:

    Dear David,

    When I applied for my payoneer account i had an automated reply with ticket number LTK121290379726X. However I haven't got any ticket number when I received message from Payonneer to apply for US Payment Service. I guess LTK121290379726X is ticket number you are seeking. Please take a moment to check status of my application for US Payment Service.

    Hope to hear any status of my application. Thank you very much.

    Respectfully Yours,
    Rajan


    Hi David, thank you for your help my application was approved. I need help in verifying my Paypal account as they said I check my card statement to get a code that will help me verify the paypal account. Where do I get this card statement and when will I get it. Thanks
  • true-jonny
    true-jonny Member Posts: 2 ✭
    Dear David,
    Could you please have a look at my application LTK1212901471934X , because it is taking very long time.
    I sent my questionare on 15th, I got response on 23rd, I wrote back, and till now no news.
    Will appreciate your help.
    Thank you.
  • mahdi b.
    mahdi b. Member Posts: 0 ✭
    Hello
    I Sent a Demand To Get A US payment Service And I Didn't Received A form So Far.....
    Can an Admin Send me A form?
    Thanks
  • Hachem B.
    Hachem B. Member Posts: 1 ✭
    Hello,
    What's The Statues of my application?
    I didn"t recieve a form so far..
  • Luis Alberto Zuniga
    Luis Alberto Zuniga Member Posts: 15 ✭✭
    David wrote:

    I will speak to our department and find out what happened.

    However, no need to worry, your account is approved and you can use it.


    Hi David!
    just tell you up today not received the confirmation mail about the approval US payment service.
    But if this is not problem as you said.... ok
    Greets!
  • David
    David Member Posts: 3,193 ✭✭✭
    Vladimir Crveni wrote:

    I'm sorry but I can not find mention mail (last one which I received is the one with information that is sent - from private conversation. Can you resend me again?



    Tnx


    I have resent you the email. Please also check your spam.

    Sign up for Payoneer and the US Payment Service

  • David
    David Member Posts: 3,193 ✭✭✭
    Precy wrote:

    This has been a very long and drawn out process, painfully slow at times. You now tell me I cannot have the US payment service after more than 2 weeks of waiting. I do my very best to answer all the questions. Very dissapointed at the service, all I want to do is put my paypal funds on my payoneer card. Most definitely will not be recommending payoneer to any of my friends, absolutely shocking.


    I am sorry you are not satisfied with our service.

    Please understand as a payment solutions company we have strict rules and regulations that we follow and could not approve your application for the US Payment Service at this time.

    Sign up for Payoneer and the US Payment Service

  • David
    David Member Posts: 3,193 ✭✭✭
    Er. Rajan Maharjan wrote:

    Dear David,

    When I applied for my payoneer account i had an automated reply with ticket number LTK121290379726X. However I haven't got any ticket number when I received message from Payonneer to apply for US Payment Service. I guess LTK121290379726X is ticket number you are seeking. Please take a moment to check status of my application for US Payment Service.

    Hope to hear any status of my application. Thank you very much.

    Respectfully Yours,
    Rajan


    Hi Rajan,

    I have sent you an email with the questionnaire. Please respond to that email with the answers to the questionnaire. I apologize for the inconvenience but I could not find your answers anywhere in our system.

    Mantas wrote:

    Hello,
    Could you please check my status as well. LTK1212901610775X
    Thank you in advance.


    Hi,

    I see we sent you the questionnaire on August 20, but you have yet to respond. Please respond with the requested information.

    Newgal wrote:

    Hi David, thank you for your help my application was approved. I need help in verifying my Paypal account as they said I check my card statement to get a code that will help me verify the paypal account. Where do I get this card statement and when will I get it. Thanks


    Once the charge is put on your Payoneer account, go to your "My Account" page then transaction list, the description line there will be a 4 digit code. You need to confirm that code on the paypal website.

    Sign up for Payoneer and the US Payment Service

  • David
    David Member Posts: 3,193 ✭✭✭
    ROCK wrote:

    Hello David,

    Thank you for your response. This is a quick update that I am yet to recieve any follow up of my the US Payment application I made. How long doe it take?

    Thanks for your response as usual.

    Regards

    Richard


    Hi Richard,

    I have sent you the questionnaire, please respond with the requested details.

    true-jonny wrote:

    Dear David,
    Could you please have a look at my application LTK1212901471934X , because it is taking very long time.
    I sent my questionare on 15th, I got response on 23rd, I wrote back, and till now no news.
    Will appreciate your help.
    Thank you.


    Hi,

    Did you respond to the email Ben sent you? I am looking at the ticket and I do not see a response.

    Please try responding to the ticket with the requested information.

    Sign up for Payoneer and the US Payment Service

  • David
    David Member Posts: 3,193 ✭✭✭
    mahdi b. wrote:

    Hello
    I Sent a Demand To Get A US payment Service And I Didn't Received A form So Far.....
    Can an Admin Send me A form?
    Thanks


    Hi,

    I have sent you the questionnaire, please respond with the requested information.

    Sign up for Payoneer and the US Payment Service

  • David
    David Member Posts: 3,193 ✭✭✭
    Hachem B. wrote:

    Hello,
    What's The Statues of my application?
    I didn"t recieve a form so far..


    Hi,

    I have sent you the questionnaire, please respond with the requested information.

    Sign up for Payoneer and the US Payment Service

  • David
    David Member Posts: 3,193 ✭✭✭
    Luis Alberto Zuniga wrote:

    Hi David!
    just tell you up today not received the confirmation mail about the approval US payment service.
    But if this is not problem as you said.... ok
    Greets!


    Hi,

    It is fine, you can use your US Payment Service.

    Sign up for Payoneer and the US Payment Service

  • Kamran Nawaz
    Kamran Nawaz Member Posts: 3 ✭
    edited September 2012
    about a week ago i was applyed for US payment service and i also recieve a mail. but how i find the form and how i apply and approve can you send me form for the applyment of us payment service..

    my ticket code is LTK1212902184091X
  • Didit hastanto
    Didit hastanto Member Posts: 6 ✭
    same with me.... i have send email to apply US payment service , still no reply . i nee to deposit my payoneer card from indonesia bank account . can any body help me ??
  • marocmania
    marocmania Member Posts: 1 ✭
    hello

    Could you please check the status of my US payment service, in my My Account / Services – US Payment Service can i see it says “This service is currently active.” i think its ok ?!
    my reference number in Payoneer system is 1759958

    thanks in advance
  • Er. Rajan Maharjan
    Er. Rajan Maharjan Member Posts: 5 ✭
    Hi David,

    Thank you for sending me my Ticket code. I have responded the email you sent me on sept 2nd regarding US Payment Service with necessary attachment. Please take a moment to review my application and kindly let me know the status of my application.

    My Ticket Code reference is : LTK1212902292314X

    Looking forward to hear from you.

    Best Regards,
    Rajan M
  • Er. Rajan Maharjan
    Er. Rajan Maharjan Member Posts: 5 ✭
    edited September 2012
    David wrote:

    Hi Rajan,

    I have sent you an email with the questionnaire. Please respond to that email with the answers to the questionnaire. I apologize for the inconvenience but I could not find your answers anywhere in our system.



    Hi David,

    Thank you for sending me my Ticket code. I have responded the email you sent me on sept 2nd regarding US Payment Service with necessary attachments. Please take a moment to review my application and kindly let me know the status of my application.

    My Ticket Code reference is : LTK1212902292314X

    Looking forward to hear from you.

    Best Regards,
    Rajan M
  • Vytautas
    Vytautas Member Posts: 2 ✭
    Hello, David,
    I have same long waiting issue.
    I have sent all the questioner and documents on 13th of August, then got response asking the one more screenshot, I sent it and till now nothing...
    Could you fix it please. Reference number: LTK1212901649651X
    Thanks a lot!

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