Why I cannot send payment ?

AlaaBenFatma

Hello
Someone I know tried to send payment to me .
He entered my Email address to pass the first step.
After that, he did set up the amount (50$) and managed the other options but once he did click on "CONTINUE" the recipient's email box's border color changed to red and this error showed up :
The value '' is invalid

I really need a solution because I've put down my website until I find an acceptable solution :(

realtime

Hi,
Private load option is to receive payments.
Card to card transfer option is for send money to another payoneer card holder.

In your description I assume that you want to receive payment from someone to your card.
May be private load is disabled for your card. To enable private loading you need to receive money from Online marketplaces. If you've already loaded your card with some payment then Contact with Support center  via chat and ask about your issue. 


Thanks.