Hello i have a couple of questions to administration.

pointcache

First of all, i just find out about this service, it looked promising to me, but.
The more i read about you online the more and more scared i become.

The most important issue that many people are complaining about is that you are
blocking people's accounts for no good reason. I've read countless cases of you
ignoring peoples appeal to blocks and sometimes refusing to even look into cases.

What i can assume based on vast majority of different cases, is that you are actually
practicing this. It seems to me that you are randomly choosing people and deliberately
blocking them, effectively withholding funds. It all makes sense, so im waiting for some
proof that im wrong, that you are actually doing a good work, and that i am safe to use your
system.

Your response will decide if i will use your service or not.