How can I reach customer care? Calls not being picked during working hours!!!

kibuchimaurice
kibuchimaurice Member Posts: 14 ✭✭
I tried reaching customer care earlier today but no one picked! I called at 9:11am EST. I waited for 8 minutes before I was asked to record my details. No one has yet called me back. The reason for calling is to have my PIN replaced.

Comments

  • arockia013
    arockia013 Member Posts: 5
    If they not ready to hear your problems, just leave them...You choose another one...take it easy
  • shameem
    shameem Member Posts: 129 ✭✭
    Why don't you try Live chat? This is the best way to get connected. And make sure you called them during their office Time followed by EST time zone.

    Shameem Reza

    Ruby on Rails Developer


    Find me on Personal Blog & Official Website

  • kibuchimaurice
    kibuchimaurice Member Posts: 14 ✭✭
    Tried the live chat, its always offline.
  • shameem
    shameem Member Posts: 129 ✭✭
    @kibuchimaurice  I know because sometime Live chat and call support is  not available due to high volume of inquires. Best way to get live chat support is to contact during their working hours.


    Shameem Reza

    Ruby on Rails Developer


    Find me on Personal Blog & Official Website