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Not recevived my card


I am from pakistan and i have not received my card yet i have registerd on 23 rd september 2015 and here is the confirmation email

Dear Zainul Abdeen,
Congratulations - your Payoneer account application has been approved!
Your Payoneer Prepaid Debit MasterCard® card has been shipped to you by: Regular Mail
Your card is estimated to arrive between 06 Oct 2015 and 13 Oct 2015
Accessing your account
Account Username: [email protected].
Account Reference Number: 14266015

Log into Account
Please refer to your account reference number when contacting us regarding your account

I have not received my card yet which was due on 13th October please help me out