Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
Remove my payoneer card from Fiverr please help urgent

aliahmed0
Member Posts: 1 ✭
in Freelancers
i am locked out from my payoneer card as it was stolen i fired a report too. now i dont have any access to that account..i am a freelancer and work on fiverr. i have to withdraw my funds from fiverr and my account is still attach there and i dont see any option to remove it please help me out!
0
Comments
-
Hi @aliahmed0, I'm sorry to hear your card was stolen. Please make sure to contact our customer support and they will be able to assist you: https://payoneer.custhelp.com/-1
-
my card is blocked since last 40 days ago
without any notification from payoneer i am freelancer and work on fiverr.com
work so hard to earn money
when i first time load money into my payoneer card from fiverr account
my card blocked and then i contact customer support via live chat and email
after few days i received the email from payoneer
that they need more documents my ID card holding in my hand
i send all required things which they needs
now more then 20 days already taken by payoneer but no update no reply and also no help from payoneer customer support
i am a legal not a spam i have working fiverr account
please help me
[email protected] is payoneer username
i submit the card request via fiverr too
please help i have 535 $ in my payoneer card want to withdraw urgent need0 -
Good day
@parveenakhtar383 I also have the same problem, and contacting the customer support just looks like a waste of time.
right now I don't know if I should keep trying to unlock my account or find another way of receiving money.
@customerservice delaying to attend to our problems is not a good way of treating your customers.
if you don't give us a service, then we won't be able to keep Banking with you.
it's an easy logic.0 -
hi
@aliahmed0 have you been helped yet?
@Sivan what more can I do to get your attention. I have a similar problem, blocked card0 -
please help us, or provide our money back , this is not fair , and also very poor customer service regarding this problem0
-
finally today i received email from payoneer , now they need my address for new card,
they told me that your first card is blocked because late activating
now we sending you a new card
i hope this will work for me0
This discussion has been closed.

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups