Bank of America, difficuties to make ACH transfer

vinicrivinicri Posts: 1Member
The company I am working for are having difficulties to send me money using the Routing and ABA numbers of US Payment Service. Their bank is Bank of America, they tried and the internet baking system ask for 12 digits account number(ABA number is longer) and things like the State where the account was opened.

Anyone used to this process that has a Bank of America account has any instructions, please?
Thanks
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