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purchase ticket online rejected but my fund charge already

omdogan
Member Posts: 1 ✭
hello payoneer
a few days ago i purchase an online ticket in airasia.com and transaction was rejected.
i call air asia and they said the card rejected and no money received by them. but after 2 days i see in my transaction history the funds debited/charge already.
why you charge the funds while the transaction rejected?
when will i get my funds back?
please answer Reference Number: 151111-000697
thank you
a few days ago i purchase an online ticket in airasia.com and transaction was rejected.
i call air asia and they said the card rejected and no money received by them. but after 2 days i see in my transaction history the funds debited/charge already.
why you charge the funds while the transaction rejected?
when will i get my funds back?
please answer Reference Number: 151111-000697
thank you
0

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