Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
Horrible experience with Payonneer - Account blocked without my request

AlainM
Member Posts: 3 ✭
I am having a serious issue with Payoneer. I filed a dispute for a small amount which was maybe just an authorization by the merchant (an airline). Without asking me anything, whether my card was safe, Payoneer blocked my card this morning and proposed rightaway to ship me a new one at my expense. I am on business, travelling around another country where i don't have a registration or a permanent address so it would be physically even impossible for me to receive it. I wrote an e-mail as i need the funds from my card and 12 hours later still no reply, chat was impossible to reach. This is crazy. When can i get my card unblocked?! It is linked to the same e-mail as this address.
0

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups