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bank new swift code

AnasAli Member Posts: 1
my bank changed the swift code at the end of october and i didnt know when i setup my account her .
now i am having problem getting payed so i got the new swift code : QNBAEGCX ,and i send it to GlobalBankTransfers@payoneer and also send it to payoneer customer service and i still didt got payed
why is that ?