Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
Stuck with account locked

Anonym
Member Posts: 5 ✭
I connected Payoneer affiliate with Infolinks Inc.
I just used for withdraw funds and goes rite to bank account via Payoneer.
A few times I try login into Payoneer account but account getting locked.
I try contact Payoneer support for 3 times and no-one reply.
if anyone could help my problem, please
I just used for withdraw funds and goes rite to bank account via Payoneer.
A few times I try login into Payoneer account but account getting locked.
I try contact Payoneer support for 3 times and no-one reply.
if anyone could help my problem, please
0
Comments
-
I am having the same problem, which started in recent days. When I login now, my name shows on the welcome screen and it shows the GBP balance (which I have never used, nor even seen before). When I try to change it to my Prepaid card that has funds in it, I am logged out. The cycle continues, irrespective of which link I click on after getting to the welcome screen.
This is a new problem and I have successfully been paid by Amazon for months and also withdrawn to my local bank multiple times.
I also have written to Payoneer some days ago and as yet received no response.0 -
> @gharv said:
> I am having the same problem, which started in recent days. When I login now, my name shows on the welcome screen and it shows the GBP balance (which I have never used, nor even seen before). When I try to change it to my Prepaid card that has funds in it, I am logged out. The cycle continues, irrespective of which link I click on after getting to the welcome screen.
> This is a new problem and I have successfully been paid by Amazon for months and also withdrawn to my local bank multiple times.
> I also have written to Payoneer some days ago and as yet received no response.
is this true, that Payoneer lacked on customer support?
on the other side, Payoneer has a value of high-security, I felt comfortable even though it is a monthly fee but not on support.
I am really disappointed.
To the extent of my disappointment, I recommend another payment gateway on the business networks. yea e.g Neteller, they have good support in less than 2 x 24h.0 -
UPDATE. I JUST GOT IN.
I cleared recent browsing history and cookies in Chrome, but that didnt help. Then I opened Internet Explorer and got in straight away with full access to the site.
Hope this helps.0 -
> @gharv said:
> UPDATE. I JUST GOT IN.
> I cleared recent browsing history and cookies in Chrome, but that didnt help. Then I opened Internet Explorer and got in straight away with full access to the site.
> Hope this helps.
i used Chrome (login chrome user and sync), IE, Firefox (login user and sync) but still locked #doh0

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups