Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
To whom I need to get in touch when i feel the issue is not sorted by Customer Support

coded
Member Posts: 1 ✭
Since Nov 27, I have been having an issue getting UK payment service support team to get 2 of my payments loaded to the card.
I feel like it has already taken enough time and with no success. To whom can i forward this issue? I'm really getting frustrated.
Regards,
Vasco
I feel like it has already taken enough time and with no success. To whom can i forward this issue? I'm really getting frustrated.
Regards,
Vasco
0
Comments
-
I'd like to know as well. I had a damaged card. Contacted and sent the info as requested (took 10 days). Asked it to be shipped via DHL as I need it urgently and it was shipped via regular mail, contacted them immediately and now 3 days and no answers at all.
Is there someone to contact to, team leader etc?0 -
Try Live Chat, or phone call them:
General: Within the United States* (6:00am-6:00pm EST Mon-Fri)1-800-251-2521 x2Outside the United States* (6:00am-6:00pm EST Mon-Fri)1-646-658-3695 x2Sales Inquiries: Within the United States*1-888-887-3070Outside the United States*1-646-912-66100 -
@Coder_Dz
Live chat is not working and they don't answer to phone calls. So no luck there. Actually I wrote thread about this few days ago on this support forum and they have just deleted it. I really wonder what's going on. Guess I have to go to reddit or such to actually get some answers. It's a shame really, I have been with payoneer soon 10 years and before this happened I never have had a single problem.0 -
Not your fault @Coder_Dz :) Thank you for the tip. I'll do that straight away!1

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups