Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Does Payoneer charge 2 years fee on unused card?

Mourad5 Member Posts: 11 ✭✭
Hi Guys, i hope you are doing well
I have a payoneer master card since 2 years ago. End in : 08/16
Now i want to use my card,
But i was not loaded any balance since 2 years.
If i want to load balance on my card for example 100$ ,does payoneer charge me for 2 years yearly fee?
does payoneer charge automatically fee when i load money in my card ?

Waiting for your answer.


  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    Hello Mourad,

    The annual fee is something that is done automatically. Most likely the system will charge you automatically when this occurs. In this case we highly recommend you contact our support center directly so they can give you a clear answer after reviewing your account. You can find the contact details via the following link:

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • Mourad5
    Mourad5 Member Posts: 11 ✭✭
    Thanks for your answer