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There is no answer to my request from support team

dymok
Member Posts: 1 ✭
Hi,
Not sure this the proper place, but I didn't find better one.
I sent a question (Reference Number: 151211-001037) to support team on 11th of December. I got auto reply and replied to that letter to provide further details.
I didn't get any further answers, letters, etc.
Is where a chance I can get my problem sorted in near future?
Not sure this the proper place, but I didn't find better one.
I sent a question (Reference Number: 151211-001037) to support team on 11th of December. I got auto reply and replied to that letter to provide further details.
I didn't get any further answers, letters, etc.
Is where a chance I can get my problem sorted in near future?
0
Comments
-
The same is happening with me too....
It just seems like whole of the support team is on vacation or deep sleep...
Hey Support guys please wake-up!!!
I hope you guys are not on some sort of strike....!!!0 -
Same for me with ref number 151214-004743.0
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Same for me. Guys, have you received any response to your tickets?
My Ref No. 151216-005442 . Asked a question yesterday, but noone answers and I am in doubts..0 -
Well... I got a reply....
@alexeyk1 you should wait at least 3,4 days for a reply...0

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