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Why my card has not approved yet

samah32hab Member Posts: 1
I contacted with the support center of Pioneer and asked them why my card has not approved yet .they said to me make sure your address is complete and i told them that it is complete. So what is the problem i signed up at pioneer one month ago . i want to know what is wrong with my card. Also, i asked for another one from another e-mail 7 months ago but in vain that is why i ordered another one.