Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
My card has been arrived while second card in shipping

diqa
Member Posts: 2 ✭
Hi all,
about 2 months ago i have a problem with my card, so payoneer decides to send me new card, after passed a week from estimate time (20 nov 2015) i contact support then they send another new card to me ( estimate 25 december), when the another card in shipping, yesterday my first card arrived, but it cant be activated (has been blocked) . so what should i do? can i ask to unblock my first card so i can activate it or i must wait the second card that in shipping ?
thanks for your time.
regard,
diqa
about 2 months ago i have a problem with my card, so payoneer decides to send me new card, after passed a week from estimate time (20 nov 2015) i contact support then they send another new card to me ( estimate 25 december), when the another card in shipping, yesterday my first card arrived, but it cant be activated (has been blocked) . so what should i do? can i ask to unblock my first card so i can activate it or i must wait the second card that in shipping ?
thanks for your time.
regard,
diqa
0
Comments
-
Hi,
When this happens, you need to contact Payoneer customer support to notify them of this. The agent will lift the block that was placed on the original card so you will be able to activate it and start using it.Happy and willing to answer general questions.
For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.
1 -
hi Hermes,
okay i will contact support for further assistance. thanks for your answer. its help me alot .
regard,0

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups