I forgot my PIN. What can I do? I cannot withdraw money.

lela88lela88 Member Posts: 1
I wanted to withdraw money for the first time and I do not know what my password is. It always says it is incorrect. What can I do?


  • Adam_PayoneerAdam_Payoneer Administrator Posts: 1,105 ✭✭✭✭✭✭✭

    Part of the activation process of the card includes the set up of your 4 digit PIN code. If you don't remember the PIN code you selected for the card, you can contact our support center directly via phone or chat for assistance in resetting the code.

    Please don't contact via email as you will be instructed to reach out via phone or chat for assistance. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

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