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why has my payoneer card annual fee taken twice in the same year??

can you please tell me why, my payoneer account card annual maintenance fee deducted twice the same year? I cant see any gap of 1 year between the two transaction dates..

My account email is : [email protected]

Answers

  • HKPS_kodikara
    HKPS_kodikara Member Posts: 3
    It seems no one is checking our problems??? You just take our money and keep silent?
  • TAOUCH1999
    TAOUCH1999 Member Posts: 26 ✭✭
    maybe this is the new system of payoneer take the fees from your first time of using 
  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    I highly recommend you contact the support center directly to see why you were double charged for the service. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.