Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

When will I get my pending payment or what will happen to my pending payment?

shahzaib00
shahzaib00 Member Posts: 1
edited January 2016 in Ask The Community
Hi

I recently ordered a product from an online shopping website (aliexpress.com) the order was later cancelled but my payment is in pending for almost 8 or 10 days and another order was cancelled by the seller because he didn't received the money in 3 days and that payment is also in pending so I want to ask that when will I get my money back?

Answers

  • TAOUCH1999
    TAOUCH1999 Member Posts: 26 ✭✭
    wait more 2 or 3 days and you will get it because the rufend some time take to 15 days 
  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    If the payment appears as a pending transaction on your account, should the funds should not return within a few days, on the 10th day the transaction will be canceled automatically and the funds will become available on the card once more.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.