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Is there an end of year delay to card shipping for EU payment service?

I joined payoneer recently, and started receiving payments, through the EU payment service. But unfortunately the payment card never arrived the first time, so I ordered another one, and nothing yet.
My daughter in law who is a payoneer user too, and lives at the same place as I do, got hers within 5 days.
My US payment card also too 4 days to arrive. So has anyone living in the EU zone got delay problems that span out of two weeks for cards shipping. I'm beginning to worry, because I have money that I can't use or withdraw since it can't be moved to the US card.


  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    We recommend you contact our support center directly to see why you are unable to receive your card.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.