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Why doesn't my card loads?

sbikesh
sbikesh Member Posts: 1 ✭
in Meet and Greet
I have withdrawn my funds from upwork. It has been one day but the status sill says 'processing card load'. What is the problem?

Answers

  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    Keep in mind that not all payment transfers are done instantly. Getting the money on the card is a two step process from the mass payout company (Upwork) side:
    • The Request
    • The Transfer
    The funds will only be transferred once the request has been fully processed. This can take several minutes to several hours depending on the company that pays through Payoneer. 

    If your payment does not arrive to your account within 48 hours, we recommend you contact Payoneer support directly to receive further assistance in regards to your Upwork payment.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • onlineamy
    onlineamy Member Posts: 1 ✭
    Hi!

    I wothdraw funds from Fiverr on 26th of June. The status: Processing Card Load after a week. Customer Support isn't aswering my emails

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